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FACULTY NAME : CHANDRIMA BANERJEE:

  Designation :   Professor of  Organizational Behaviour
 

  Profile : 

  • A noted professional with 13+ years of
    experience in soft-skills training & management
     consulting

  • Conducted a diverse range of customized
    training programs using interactive and
    dynamic instructional methodologies best
    suited to  meet the clients
    ’ training and
    budgetary goals.

  • Associated with a vast spread of industries across the country & beyond: IT, FMCG, Chemicals, and Plantation.
  • Experienced a wide of participants ranging from shop floor workers to company CEO’s.
  • Actively involved in student counseling & career-guidance for the youth segment. Training Methodology: A practical, down-to-earth approach combined with sound conceptual foundations
  Experience in IT  : 
  • Made significant contribution to soft-skill training for the IT industry. 

  • Focused exclusively on IT in the initial 4 years of career (1998-2002).

  • TCS (Tata Consultancy Services): Conducted a number of workshops for the middle & senior level managers, which included stress management, team & conflict management, performance management amongst others. All of them generated highly positive responses.

  • CTS (Cognizant Technology Solutions): Conducted a series of “life skills” programs for the young trainees, which were extremely well-received.

  • IBM : Regularly conducting programs on team building, presentation & communication skills.

  • Others : Conducted soft-skills workshops across levels and across locations in TCG, Skytech Solutions, Ushacomm, and others.

  Teaching/Training Experience  : 

  • Senior lecturer of HR and OB at Indian Institute of Social Welfare & Business Management, Kolkata (1996-1997).

  • 2. Core faculty at Eastern Institute of Integrated Learning in Management, Kolkata (1997-1998).

  • Visiting faculty at Globsyn Technologies Ltd in OB (1997-2002).

  • Visiting faculty at The Army Institute of Management.

  Case Studies & Research  : 

  • Doctoral thesis on Technology Management in the Print Media (1989-1992) with Times of India & Indian Express, Mumbai.
    Snapshot: The publication houses were undergoing a transition in the process of adapting over to a computerized production environment. The “human-factor” set-off against the effective utilization of technology was the theme of the thesis.2.Conducted a detailed Training Need Analysis (TNA) for SNPL (Surya Nepal Private Ltd, Nepal), the manufacturer of “John Players” brand shirts in 2004.

  • Conducted a detailed Training Need Analysis (TNA) for SNPL (Surya Nepal Private Ltd, Nepal), the manufacturer of “John Players” brand shirts in 2004.
    Snapshot: The Company was then merely four months into business. International experts from Italy & France were called in to set up the factory & predict the desired production trend. The experts felt the factory was going slow and diagnosed communal conflict as the cause. My analysis proved the diagnosis wrong. The reasons for the production disaster were found to be: lack of coordination between operatives, quality-production conflict, personal ego hassles, and an unrealistic learning curve predicted by the experts. The Managing Director of the company personally appreciated the analysis & derived revised business directives out of it.3.Took up a thorough intervention in ITC Kidderpore factory as a long-term assignment (Phase 1: 2002-2003, Phase 2: 2004-2005).

  • Took up a thorough intervention in ITC Kidderpore factory as a long-term assignment (Phase 1: 2002-2003, Phase 2: 2004-2005).
    Snapshot: The factory closed down in 2001. In the same year, an agreement was signed between the workers’ union and the management. The agreement stated that the factory will be revived & fully reengineered. By February 2002, fully automated machines were imported from Germany and the existing workforce (majority being illiterate) was required to man the machines. This called for a high degree of precision and teamwork. The management decided to conduct a large-scale program on Team Building for the labors and managers. Even the incentive scheme was customized to value team performance. For the shop-floor workers, the programs were conducted in Hindi & Bengali.

  Publications : 
  • Technological Adaptability & Adaptable Technology (accepted for presentation in the 5th International conference on Human-computer Interaction HCI 1993, Orlando, Florida, USA, August, 1993).

  • Technological Adaptability & Worker Adjustment to an Advanced Technology, Proceedings of the Annual Conference of Indian Academy of Applied Psychology, Center of Advanced Studies, Utkal University, India, July, 1999.

  • The Effects of Computerization on Newspaper Industry, published article in Indian Change in Organizational Technology & Job Stress, internal paper, published by The Indian Institute of Technology, Powai, 1993.

  • Change in Organizational Technology & Job Stress, internal paper, published by The Indian Institute of Technology, Powai, 1993.

  • Creation of Idle workers : A new facet of computerization in the third world nation, internal paper, published by the Indian Institute of Technology, Powai, 1993.

 

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